National Distributor Manager
Joined Style Crest in 2019

Related Experience
HVAC Business Development and Regional Sales Executive

What types of accomplishments give you the most amount of pride at work?
Winning, satisfying customers, driving results, helping others achieve their goals.

How would you characterize your relationship with your customers?
Hands-on, fact-based, Win/Win.

Outside of work, what are your favorite activities?
Attending classic car shows and riding my bicycle.

Either work or play, you know you had a good day when…
I achieved the objective of the day or met a goal set.

When a challenge presents itself, the approach I take is...
Relax, think, process then resolve.

Territory Sales Manager
Western Region
Joined Style Crest in 2017

Related Experience
HVAC Manufacturer Adviser and Distributor Product Director

What types of accomplishments give you the most amount of pride at work?
When an opportunity presents itself I enjoy all parties involved winning.

Outside of work, what are your favorite activities?
Motorcycle rides and car shows

A successful encounter with a customer includes…
Understanding the needs of my customer better.

The best advice I ever received was…
Treat people with respect and sales will take care of themselves.

If I were a professional athlete, this is the sport I’d like to be the best at.
Motocross

I prepare for the business day by doing this every morning.
Coffee and going over my notes that are not marked complete.

Key Account Specialist
Distributor Team Coordinator
Joined Style Crest in 2007

Related Experience
Customer Service, Outside Sales, Territory/ Branch Manager for an Industrial Sales Company

How would you characterize your relationship with your customers?
My customers know they can count on me for quick accurate information and top-notch customer service.

Outside of work, what are your favorite activities?
Spending time with my Grandchildren, going fishing and restoring old nutcrackers

A successful encounter with a customer includes…
Earning their trust and showing my commitment to help them in any way I can.

When a challenge presents itself, the approach I take is…
To listen, analyze the problem and find the best solution to solve the problem in the best interest of the customer and our company.

I prepare for the business day by doing this every morning.
Reminding myself each day this is not just a job, it is my career and people are counting on me to be the best at what I do. Success is the key to make it a Great Day!

HVAC Technical Service Specialist
HVAC Tech Line Support, Authorized Service Center Administrator
Joined Style Crest in 2009

Related Experience
Over 30 years combined experience in the following areas: Electronics and refrigeration;  HVAC and appliances; Engineering lab tech for a major HVAC manufacturer. NATE certified with field experience in both install and service.

How would you characterize your relationship with your customers?
Excellent, each day can present new challenges and you develop a mutual respect for one another.

Outside of work, what are your favorite activities?
Spending time with my wife and our three boys. Attending their sports and the other activities they are involved in. Walks with my wife and our dogs. Big fan of all Cleveland sports, the outdoors and fishing when I get the chance.

A successful encounter with a customer includes…
A friendly greeting, being a good listener and offering very detailed and informative responses or solutions to assist them with their needs.

The best advice I ever received was…
Do the small things well each day and they will add up to bigger and better things.

If I were a professional athlete, this is the sport I’d like to be the best at.
Baseball

Inside Sales Associate
Joined Style Crest in 2016

Related Experience
23 years of sales and customer service.

What types of accomplishments give you the most amount of pride at work?
Having the feeling that my customers trust my knowledge and ability with any situation.

How would you characterize your relationship with your customers?
My goal everyday is to make my customers want to make Style Crest their first call.

Outside of work, what are your favorite activities?
Traveling – If I hear about it, I need to experience it.

When a challenge presents itself, the approach I take is…
Get the facts, assess the options, solve the problem.

The one place I know I can relax and prepare for the coming week is…
Anywhere hanging with my grand kids.

If I were a professional athlete, this is the sport I’d like to be the best at.
Gymnast – beauty, strength, balance

Home Owner Assistance

Home Owners Phone: 800.231.4822
8:00 a.m. to 5:00 p.m. Eastern

 HVAC Equipment Warranty

warranty@stylecrest.net

HVAC Equipment Warranty Registration Page

(Phone) 419-333-5790
8:00 a.m. to 5:00 p.m. Eastern

email: distributorteam@stylecrest.net

Phone: 800-801-8052

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