HVAC Warranty and Technical Team

Style Crest is dedicated to serving our business customers with the best customer service possible. Our helpful associates are just an email or phone call away. Reach out to your Style Crest Team using the following information.

Home Owner Assistance

Home Owners Phone: 800.231.4822
8:00 a.m. to 5:00 p.m. Eastern

Warranty

warranty@stylecrest.net

(Phone) 419-333-5790
8:00 a.m. to 5:00 p.m. Eastern

HVAC Equipment Warranty Registration Page

HVAC Technical Service Specialist

Tim

HVAC Technical Service Specialist
HVAC Tech Line Support Assisting Contractor and Sales
Joined Style Crest in 2019

Related Experience
Air Conditioning Installation

Outside of work, what are your favorite activities?
Coaching H.S. Baseball and Instructing.

Either work or play, you know you had a good day when…
Finishing what was started and learning from it.

A successful encounter with a customer includes…
A Thank you.

The best advice I ever received was…
You can’t learn new things with your mouth always open.

I prepare for the business day by doing this every morning.
Watching the sun come up.

HVAC Technical Service Specialist

Tom

HVAC Technical Service Specialist
HVAC Tech Line Support, Authorized Service Center Administrator
Joined Style Crest in 2009

Related Experience
Over 30 years combined experience in the following areas: Electronics and refrigeration;  HVAC and appliances; Engineering lab tech for a major HVAC manufacturer. NATE certified with field experience in both install and service.

How would you characterize your relationship with your customers?
Excellent, each day can present new challenges and you develop a mutual respect for one another.

Outside of work, what are your favorite activities?
Spending time with my wife and our three boys. Attending their sports and the other activities they are involved in. Walks with my wife and our dogs. Big fan of all Cleveland sports, the outdoors and fishing when I get the chance.

A successful encounter with a customer includes…
A friendly greeting, being a good listener and offering very detailed and informative responses or solutions to assist them with their needs.

The best advice I ever received was…
Do the small things well each day and they will add up to bigger and better things.

If I were a professional athlete, this is the sport I’d like to be the best at.
Baseball

Homeowner Assistance, Customer Support Specialis

Tim

Homeowner Assistance, Customer Support Specialist
Joined Style Crest in 2018

Related Experience
Service Manager

What types of accomplishments give you the most amount of pride at work?
Solving customers’ problems and making them happy; being empathetic to their problems.

How would you characterize your relationship with your customers?
Excellent, like a good friend or family feel to the relationship.

When a challenge presents itself, the approach I take is...
That I have to just gather the information and find a solution, like a puzzle. Just follow the step by step process. Everything has a solution, it is not a biggie.

If I were a professional athlete, this is the sport I’d like to be the best at.
Crossfit.

I prepare for the business day by doing this every morning.
I praise God for all his love, understanding, and wisdom and I ask Him to guide me throughout my day.

Contact the HVAC Product Support Team

Home Owner Assistance

Home Owners Phone: 800.231.4822
8:00 a.m. to 5:00 p.m. Eastern

 HVAC Equipment Warranty

warranty@stylecrest.net

HVAC Equipment Warranty Registration Page

(Phone) 419-333-5790
8:00 a.m. to 5:00 p.m. Eastern