HVAC Warranty and Technical Team

Style Crest is dedicated to serving our business customers with the best customer service possible. Our helpful associates are just an email or phone call away. Reach out to your Style Crest Team using the following information.

Home Owner Assistance

Home Owners Phone: 800.231.4822
8:00 a.m. to 5:00 p.m. Eastern

Warranty

warranty@stylecrest.net

(Phone) 419-333-5790
8:00 a.m. to 5:00 p.m. Eastern

HVAC Equipment Warranty Registration Page

HVAC Technical Service Specialist

Tom

HVAC Technical Service Specialist
HVAC Tech Line Support, Authorized Service Center Administrator
Joined Style Crest in 2009

Related Experience
Over 30 years combined experience in the following areas: Electronics and refrigeration;  HVAC and appliances; Engineering lab tech for a major HVAC manufacturer. NATE certified with field experience in both install and service.

How would you characterize your relationship with your customers?
Excellent, each day can present new challenges and you develop a mutual respect for one another.

Outside of work, what are your favorite activities?
Spending time with my wife and our three boys. Attending their sports and the other activities they are involved in. Walks with my wife and our dogs. Big fan of all Cleveland sports, the outdoors and fishing when I get the chance.

A successful encounter with a customer includes…
A friendly greeting, being a good listener and offering very detailed and informative responses or solutions to assist them with their needs.

The best advice I ever received was…
Do the small things well each day and they will add up to bigger and better things.

If I were a professional athlete, this is the sport I’d like to be the best at.
Baseball

HVAC Technical Service Specialist

Aaron

HVAC Technical Service Specialist
Joined Style Crest in  2019

Related Experience
HVAC commercial, residential, and Manufactured Homes Service and Installation Technician.

What types of accomplishments give you the most amount of pride at work?
Resolving issues with our product and informing our team to avoid further problems.

How would you characterize your relationship with your customers?
Friendly and informational. I will try everything in my power to give our service technicians and customers the best information about products possible.

When a challenge presents itself, the approach I take is…
Keep it simple; breaking problems down to manageable sizes allows me not to ensure that I am not missing key information.

The one place I know I can relax and prepare for the coming week is…
My home with my beautiful wife

If I were a professional athlete, this is the sport I’d like to be the best at.
Boxing.

Contact the HVAC Product Support Team

Home Owner Assistance

Home Owners Phone: 800.231.4822
8:00 a.m. to 5:00 p.m. Eastern

 HVAC Equipment Warranty

warranty@stylecrest.net

HVAC Equipment Warranty Registration Page

(Phone) 419-333-5790
8:00 a.m. to 5:00 p.m. Eastern